Ask a real nerd, get a real answer

Stuck on a tech problem? Ask a real expert and pay only for the answer.

Nerdy Expert connects you with vetted tech experts on chat for computers, phones, software, smart home and coding questions. Pay per question, with a refund if we can't help.

My Excel VLOOKUP returns #N/A even though the value is there
Expert joined in 2 minutes
  • Expert: check for trailing spacesSolved
  • Use TRIM() on both columnsTip
  • Or switch to XLOOKUPTip

What Nerdy Expert does

Pay-per-question tech expert chat. Every service below can be taken on its own or combined into one plan.

Computer help

Windows and Mac problems solved on chat.

Phone & tablet

Settings, apps and troubleshooting.

Software questions

Excel formulas, Photoshop and more.

Smart home

Cameras, speakers and routers.

Coding help

Quick answers for beginner programmers.

Screen share

Optional remote session for tricky problems.

How it works

A clear, four-step process so you always know what happens next and when.

  1. Ask

    Type your question.

  2. Match

    A vetted expert joins in minutes.

  3. Solve

    Chat until it's fixed.

  4. Pay

    Only when you're satisfied.

Who we work with

Built for teams that want dependable results without managing another vendor closely.

Home usersStudentsSmall businessesParentsBeginner coders
Minutesto an expert
Pay perquestion
Refundif unsolved

Ready when you are.

Tell us a little about your business and we will reply within one working day with next steps.